IHSS Portal > DOJ and Employment Verification

Department of Justice (DOJ)

Ensure the Live Scan form taken to a Live Scan location of your choosing is/was a Riverside County Live Scan form. Most live scan results from the Department of Justice are received within 8 weeks.

The Department of Justice developed the Applicant Background Check Status portal:


You are able to check your fingerprint status submitted to the State of California DOJ by using your:
  • Applicant Transaction Identifier (ATI) # (provided by the vendor when your Live Scan is submitted)
  • Date of Birth

In-Progress: means that your live scan images were received by the State of California DOJ and are under review – Results have not been received by Riverside County Public Authority.

Completed: means that the State of California DOJ completed review of your fingerprints and sent results to the agency listed on your Live Scan form. The Riverside County Public Authority will research and review to determine final clearance.

Applicant Transaction Not Found: means that your live scan images have not been received by the State of California DOJ. In case of this message, please contact the vendor where your Live Scan was performed.

Verification of Employment (VOE)

IHSS Public Authority is here to assist IHSS providers with Verification of Employment (VOE) for a mortgage, loan, housing, government public agencies or any other instance where proof of employment or income is needed.

For IHSS Home Care Providers
  • IHSS providers can view, download, print or save any of their timesheets and/or pay stubs through the IHSS Electronic Services Portal (ESP). IHSS Website -Login (ca.gov)
For Third Party Requestors

A complete VOE request must include:

  • The Provider's full social security number
  • The Provider's full legal name
  • The Provider's original signature & date (within 90 days)

VOE requests are completed within (7) business days of receipt of the online application.

Click here to see a sample of processed Verification of Employment.

Business hours are Monday through Friday from 7:30 AM to 5:30 PM. Closed on weekends and county observed holidays.

Questions regarding an IHSS home care provider’s work ethics or hours worked must be directed to the recipient of IHSS services, who is the actual employer of the IHSS home care provider.