IHSS Portal > COVID-19

COVID-19

Senior being assisted

Scroll down for several links to resources that may be helpful

We value our IHSS caregivers. The vital care you provide allows clients to live independently in the safety of their home. IHSS and WPCS Providers are considered essential workers and should continue to provide services to their recipients. If asked by law enforcement for proof of employment, you may provide your pay stub or pay history from the Electronic Services Portal.

Click the following link to access the Portal: https://www.etimesheets.ihss.ca.gov/

Due to the federally declared State of Emergency surrounding COVID19, all ASD County offices, including the IHSS Public Authority, are closed to the public until further notice. Services are available online at RiversideIHSS.org and through our IHSS HOME Call Center.

Please do not go to your local DPSS offices for services.

For questions about In-Home Supportive Services or IHSS Public Authority, call 888-960-4477. In order to report elder or dependent adult abuse or neglect, please call Adult Protective Services at 800-491-7123.

Resources Brief Description Link or Phone number
CalFresh and/or CalWorks Benefits To see if you qualify for government benefits due to loss of wages, apply online. https://c4yourself.com
Food Banks Desert communities only. http://www.findfoodbank.org/find-food/
Food Banks All locations, including the desert. https://www.feedingamericaie.org/find-pantry
Office on Aging Find alternative meal nutrition sites throughout the county by visiting the Office on Aging. https://www.rcaging.org/COVID-19
211.org Provides information about where to get help with food, financial assistance, housing and shelter, and healthcare. http://211.org
http://211.org/services/covid19#Resources
Call 211
Employment Development Department Get resources from EDD on applying for unemployment benefits or file a disability claim if applicable. https://edd.ca.gov/about_edd/coronavirus-2019.htm
Riverside University Health Systems Get information about COVID 19 and your role as a Home Care Provider. https://www.rivcoph.org/coronavirus
Center for Disease Control and Prevention Get the latest information on how to protect yourself and what to do if you think you are sick. https://www.cdc.gov/coronavirus/2019-ncov/index.html
COVID 19 Testing Locations Before going to a testing site, get information about test locations if your doctor has referred you to be tested. 800-464-1123
Quarantine/Isolation Get information on quarantine and isolation. 800-720-9553
Riverside County General Information – Public Health For questions or general information and disease control. 951-358-5107
California Department of Public Health Facts about coronavirus. CDPH.CA.GOV: Facts about Coronavirus
John A. Hartford Foundation Resources for Older Adults, Family Caregivers and Health Care providers. JohnAHartford.org: older adult resources
Care Counseling Program Free consultation for families caring for a person with Alzheimer's disease or dementia. FLYER: http://dpss.co.riverside.ca.us/files/pdf/care-counselor-flyer-ie-2019.pdf
Department of Justice Live scan locations in Riverside County for providers requiring to complete this part of the IHSS process. Please call ahead as some are impacted by closures. https://oag.ca.gov/fingerprints/locations?county=Riverside